Child Protection Coordinator – United States of America

Job overview: The Child Protection Coordinator will provide virtual and on-site case management to unaccompanied children and other minors in offices where there is not adequate capacity to provide services to this population which includes minors Ukrainians and Afghans. This position will be required to travel up to 40% of the time. The Child Protection Coordinator provides trauma-informed case management and care coordination services to unaccompanied children and their families. This involves working closely with each client household to develop service plans that meet individual needs using a wide range of financial, medical, social, federal and state benefits, professional and other services and resources based on customer eligibility. In addition to serving a complex caseload of clients, the Child Protection Coordinator guides, trains, mentors colleagues and supports program quality assurance efforts in various local offices. The Child Protection Coordinator also supports the Child Protection Officer in their efforts to cultivate, develop and maintain community partnerships and other community resources.

This position also provides services to connect children and youth to basic needs and other support services, including medical care, school registration, mental health care, community supports, etc The Child Protection Coordinator also completes all necessary documentation associated with a case. In consultation with the Child Protection Officer, the Child Protection Coordinator often responds to safety and protection issues, including child protection referrals, trafficking issues, runaways , gang prevention, etc.

Main responsibilities:

Responsibilities include, but are not limited to:

  • Conduct virtual home visits to meet with children and their sponsors after release, to assess child safety, report any safety and protection concerns, and assess needs in multiple life domains.
  • Develop personalized service plans for children and sponsors and work closely with them to progress through their individual service plans.
  • Provide crisis intervention as needed, including involving child protective services, law enforcement, etc.
  • Coordinate referrals, service planning and registration in various relevant areas including placement, security, guardianship, medical, mental health, legal/immigration, education, addictions, prevention Gangs, Independent Living, Parenting/Supervision, Independent Living, Mentorship and Peer Support. Establish and manage relationships with community service providers in relevant areas.
  • Continually assess ongoing changes in behavior and general conditions that could impact a participant’s safety.
  • Use a trauma-informed approach to support the resilience and recovery of unaccompanied children who have experienced trauma. Maintain a strong understanding of trauma-informed principles and approaches, protection and safeguarding, and mandatory reporting.
  • Maintain accurate records in electronic records and required databases and consistently ensure confidentiality of case-relevant information.
  • Submit required reports and documentation in a timely manner.
  • Participate in regular case management and staffing meetings.
  • Travel up to 40% of the time to meet with children and their families in various locations across the United States and travel to support staff training at various IRC offices.
  • Other tasks as needed.

Job requirements:

  • Bachelor of Social Work (BSW) or equivalent degree in education, psychology, sociology or other behavioral science preferred
  • Bilingual ability in English and Spanish required
  • Minimum of two years of related professional experience in working with children, family reunification/preservation, parental care, foster care, child welfare and/or completion of home study required, or one year of related experience with a master’s degree
  • Ability to read, analyze and interpret technical procedures and government regulations
  • Excellent verbal and written communication skills, including the ability to write reports and business correspondence
  • Experience working with immigrant populations
  • Demonstrated success working and communicating effectively in a multicultural environment
  • Demonstrated success working with vulnerable populations who have experienced trauma
  • Self-starter with excellent problem-solving skills combined with the ability to prioritize tasks and manage time effectively
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook), Microsoft Teams, Zoom and other platforms
  • Valid driver’s license, access to an insured personal vehicle, and the ability to travel independently throughout the assigned service delivery area

Key Working Relationships:

The position reports to: child protection officer

collaboration with : The Child Protection Coordinator maintains close working relationships with members of the HQ Child Protection Team, the Resettlement Unit, the HQ Intensive Case Management Team and with the field program staff.

Working environment:**

  • A combination of remote work and travel for home visits as needed, partner agency meetings, etc. in the service delivery area
  • Frequent work during non-traditional hours such as evenings and weekends required


COVID-19 vaccination requirements: In accordance with IRC’s obligation to provide and maintain a workplace free from known hazards and our commitment to protect the health of our employees, customers and communities, IRC requires that candidates selected for an interview provide proof vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusiveness: The IRC is committed to building a diverse organization and a climate of inclusiveness. We strongly encourage applications from candidates who demonstrate they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will ensure that people with disabilities are provided with reasonable accommodations to participate in the application or interview process, to perform essential job functions, and to receive other employment-related benefits and privileges. Please contact us to request accommodation.

American Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US statutory holidays, 20-25 paid vacation days depending on role and tenure, medical insurance starting at $120 per month, health care dental starting at $7 per month and vision starting at $5 per month. , FSA for health care and transportation costs, a 403b retirement savings plan with immediately vested consideration, disability and life insurance, and an employee assistance program that is available to our staff and their families to support counseling and care in times of mental health crisis and struggles.

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